What is it?
A strong digital identity requires strong identity binding. But what recourse do you have when authentication fails or an account is compromised, and you – or your customers – are separated from their identity?
Our Biometrics and Account Recovery paper explains what account recovery is, how an account can be lost, and why biometrics are important to account recovery. The guide provides essential recommendations for designing a secure and user-friendly recovery process, including how to strengthen identity binding and ensuring longevity over time.
How do members benefit?
These recommendations will help members make informed decisions around using biometrics to strengthen identity binding and to mitigate account takeover risks.
Who updates it?
The Institute’s Digital Identity Group (DIG) updates the paper as required. It was first released in 2025.
How to access the document and slides
Members: Click here.
Non-members: Find out about becoming a member here.
