DATE

25 November 2025

TIME

13:00 – 17:30

DURATION

Three and a half hours including a short break

LOCATION

Hotel Kurrajong, Canberra

ABOUT THE WORKSHOP

This half-day satellite workshop will take place the afternoon before the Biometrics Institute’s Showcase Australia. 

Workshop outline:

Imagine: You are concerned about staff safety and theft. You decide to use a biometric like facial recognition to identify or record the actions of persistent customer miscreants. What advice would you give the board if they decide to proceed with facial recognition? (Biometrics Institute Privacy Guidelines)

The use of facial recognition technology (FRT) has been making headlines for many years now, gaining increased attention from regulators and enforcers and leading to an increasing public awareness over its use. The workshop will address different use cases for FRT in publicly accessible places (retail, hospitality like sports grounds, festivals, casinos, border e-gates), what they have in common and where they differ. It will then explore common risks and their mitigation by working through a risk-management methodology providing a series of questions. It will reveal how a small change of criteria can change risk levels substantially and impact the question of proportionality of the use case.

By the end of the workshop, participants will have gained a much better understanding that there is no one-size-fits-all approach to facial recognition and should be able to apply the methodology to their own use case. 

Attendees will take-away a better understanding of:

• What have different FRT use cases in publicly accessible places in common and how do they differ?
• What are common risks in using FRT?
• How can these risks be mitigated (to avoid any headlines)?
• How do I decide whether to use FRT? What are key considerations?
• What are base-line questions to ask to make the decision?
• Where can I get more information?

Who should attend?

• Those new to biometrics who want to sell and/ or implement a biometrics system
• Those who take over the management of an existing biometric system and want to ensure that good practice has been applied
• Those who have experience with biometric implementations and want to help shape recommendations on what good looks like
• Regulators and policy makers who want to gain a better understanding of risk management in FRT usage

From the following sectors:

• Government including citizen service delivery, border management, law enforcement and policing
• Retail, hospitality and entertainment (for example, sports grounds, festival organisers, casinos, pubs and clubs)
• AI biometric technology suppliers and integrators

WORKSHOP PRESENTERS

Terry Aulich is the Head of Privacy and Policy Expert Group (PEG) of the Biometrics Institute. The PEG is one of the oldest committees within the Institute and has been instrumental in facilitating the development of an Australian Privacy Code in 2006 which has now morphed into the Privacy Guidelines. Other pieces of guidance include a Privacy Awareness Checklist which is currently being updated. Terry has facilitated a range of Privacy Workshops for the Biometrics Institute.

Terry Aulich is also the chairman of Aulich & Co, strategic advisors, pollsters and market researchers since 1993. He was an Australian state minister and federal senator for over sixteen years.

Brett Feldon is a Biometrics Institute Advisory Council member and is Head of the Biometrics Institute’s Digital Identity Expert Group (DIG). He was previously on the board of the Institute from November 2011 until March 2019 and is based in Sydney, Australia. Brett’s professional experience includes management and oversight of deployments of voice biometrics solutions in Australia, New Zealand, Hong Kong and the US, across a range of industries and government departments. The DIG has worked on a range of topics with regard to biometrics and digital identity and helped release the Digital Onboarding and Biometrics guiding paper in 2021, the Digital Identity and Biometric Authentication paper in 2023, and the Mitigating Biometric Vulnerabilities in Digital Identity – Executive Briefing in 2024.

The full agenda for this workshop is available to download below.

IMPORTANT DISCLAIMER NOTIFICATION

The Biometrics Institute provides training and course material as a tool to help you conduct due diligence. While the Institute has used reasonable care to ensure the accuracy of the material and course, due to the content and variable inputs during and after the process of implementing biometrics, the Institute cannot be held accountable for outcomes or compliance. The material and course have been prepared for informational purposes only and are not intended to provide legal or compliance advice. You should consult your legal advisor should you require advice on the legal or compliance aspects of the material or course.