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On the Pulse Conversation: How to verify a face against a document

3 May

Online, and on demand


3 May 2022


07:00 Washington DC | 12:00 London | 19:00 Singapore | 21:00 Sydney | 23:00 Auckland


60 minutes


Webex online platform – Live and on demand


The Biometrics Institute aims to deliver content to its members in a timely and concise format. The past 18 months have demonstrated that the online meeting place allows our members to connect globally and discuss important topics as and when the conversation is most needed.

How to verify a face against a document

A major challenge in online onboarding is proving the identity of the person signing up. Often the proof-of-identity process relies on the presentation of documents assumed to be under the control of the person being signed up, such as a driver’s licence or passport. With the understanding that there are bad actors who may attempt to sign up imposters comes the responsibility of the organisation to make the misuse of identities as difficult as possible.

The challenge, therefore, is being able to confirm with more confidence that the person signing up is the one whose identity is being used. This conversation will look at:

  • What are the technical standards around remote liveness detection?
  • Is there a ‘state of the art’ that advances beyond what is standardised?
  • Where are we at with remote document verification?
  • Are there any human elements that should be considered for human-powered verification of faces against passport images?
  • How does this intersect with processes to resolve machine failures in face matching?
  • Does this subject only apply to remote matching, or are there local matching issues that should be considered?
  • What are key considerations and recommendations?
  • What research do we have?


    To register for the live event, please email nicky@biometricsinstitute.org.
    The conversation will be available to all members on demand after the live event, and there is no need to register for this.


    If a member would like to participate in one of these conversations (at no cost), please email carolyn@biometricsinstitute.org your request outlining the viewpoint you would like to present. This should be a short paragraph of about 100 words or four bullet points. We will then review the submissions to ensure a balanced discussion representing different viewpoints. This could be a perspective from a supplier or user or presenting pros and cons on the subject.

    If we receive multiple submissions, we reserve the right to choose the ones we feel are most suitable for the session.